Keyboard Image by Aryan Dhiman

AGATHA LAI

Writer  |  Designer  |  No BS

I create end-user product documentation strategies for companies, and help fill-in gaps in the branding of user experiences. I work closely with product owners and developers to ensure customer experience is uniform throughout the product lifecycle.

 

WRITINGS...

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SAMPLE HARDWARE INSTALLATION GUIDE

Hardware installation guides should be accessible in multiple formats so that users can access it whenever and however they need to. While the sample guide is a PDF file, it could easily be converted into HTML or ePub format as needed using single-sourcing tools.

SAMPLE SOFTWARE HELP

If a product is well designed, the software help files are rarely used - but when it is needed, it must be easy to search and irrelevant information must be easy to ignore so the user can resume their original task quickly.

CV / RÉSUMÉ

For more information about my background and work experience, check out the link below...

 

CLIENTS...

Successful collaborations

 

CONTACT

  • LinkedIn
 

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